Business problem · Seeking solutions
Want AI to handle booking messages after hours
Customers message us in the evening to book, but nobody replies until the next morning and we lose bookings.
Customer service
Business problem · Seeking solutions
Need AI to answer customers on Zalo OA and our website
We get 300–500 messages a day about prices, stock and shipping fees. Our three-person support team cannot keep up after hours.
- Budget
- VND 50–100M
- Timeline
- Tháng 12/2026
- Proposals
- 1 solutions
Case study
A booking chatbot that wins a spa more evening bookings
- Lost after-hours customers
- Zalo OA chatbot
- 30 days
- Bookings +20%
Zalo OA and chatbots: what to know before you start
Prepare your frequent questions, decide when to hand over to a person, and measure the share of customers answered within five minutes before and after launch.