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DIGITAL BUSINESS NETWORK
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BALOTECH DX Score
21 questions, about 5 minutes. You get an overall score, 7 dimensions and a maturity level.
Digital strategy
Do you have written digital goals with a clear owner?
Not at all
Just started
Partly
Mostly
Fully
Is there a dedicated annual technology budget?
Not at all
Just started
Partly
Mostly
Fully
Does leadership use data for monthly decisions?
Not at all
Just started
Partly
Mostly
Fully
Data
Is customer data centralised rather than scattered across spreadsheets and chats?
Not at all
Just started
Partly
Mostly
Fully
Do you have automatically updated reports or dashboards?
Not at all
Just started
Partly
Mostly
Fully
Do numbers match across departments?
Not at all
Just started
Partly
Mostly
Fully
Technology
Do core operations run on business software (CRM, ERP, accounting)?
Not at all
Just started
Partly
Mostly
Fully
Are your systems integrated and syncing data?
Not at all
Just started
Partly
Mostly
Fully
Do systems run in the cloud and work from anywhere?
Not at all
Just started
Partly
Mostly
Fully
AI
Is AI used in daily work (writing, analysis…)?
Not at all
Just started
Partly
Mostly
Fully
Is any process automated with AI (chatbots, document processing…)?
Not at all
Just started
Partly
Mostly
Fully
Is there a policy for safe use of AI and data?
Not at all
Just started
Partly
Mostly
Fully
Cybersecurity
Is critical data backed up regularly?
Not at all
Just started
Partly
Mostly
Fully
Are accounts permissioned with two-factor authentication?
Not at all
Just started
Partly
Mostly
Fully
Are staff trained to spot phishing and malware?
Not at all
Just started
Partly
Mostly
Fully
People
Are staff proficient with digital tools?
Not at all
Just started
Partly
Mostly
Fully
Is there regular digital skills training?
Not at all
Just started
Partly
Mostly
Fully
Is the culture open to trying new ways of working?
Not at all
Just started
Partly
Mostly
Fully
Process
Are sales and purchasing processes documented?
Not at all
Just started
Partly
Mostly
Fully
Are approvals and tasks handled in a system rather than paper or chat?
Not at all
Just started
Partly
Mostly
Fully
Do you measure process performance (time, errors)?
Not at all
Just started
Partly
Mostly
Fully
0
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